Course objective

The Social Engagement Facilitation Master Class Course is designed for individuals and enterprises who wish to pursue Social Engagement Facilitation as a career and a professional practice and is aimed at equipping them with necessary skills and tools.

Approach and methodology

  • The course is based on Integrated Experiential Learning
  • This is a highly participatory and learner centred course
  • The course is based on Universally recognized PMBBOK approach
  • The course uses the Action Learning Cycle
  • Premised on AA1000 Stakeholder Engagement Standards
  • The SEF course is outcomes based, each section is measured by its utility value
  • Through group work, simulations and cases studies participants can learn from their experiences,

Duration: 3 days

Accreditation: Social Engagement Facilitator (SEF)

Day 1


By the end of the day, participants should:

  • Have a better understanding of the root causes of conflict in South Africa in particular and Southern Africa in general,
  • Increased understanding of the Art and Essence of Social Engagement Facilitation
  • Better understanding of Stakeholder Management as in integral part of Social Engagement,
  • Better grasp of Community participation as a discipline of Social Engagement Facilitation.
  • Understand the transformative role of Social Engagement Facilitation (SEFs).

1. Themes

1.1. The context: South Africa and Southern Africa possibilities and impediments for infrastructural development and opportunities for social engagement facilitation

  • South Africa, the protest nation
  • Transforming the economy through Social Engagement Facilitation

1.2. The Art and Essence of Social Engagement facilitation

  • Roles and functions of social engagement facilitators.
  • Characteristics of an effective Social Engagement Facilitator

1.3. Community participation as a tool for Social Engagement Facilitation

       1.4. Stakeholder Relations Management (AA1000 stakeholder management standard)

Day 2


  • By the end of the session participants should:
  • Have a clear understanding of the roles of social facilitators in community development
  • Be able to conduct effective meetings and productive social dialogues
  • Know how to use correct methodology of collecting data and interpreting it accordingly

2. Themes

2.1. What is community: Understanding community as a structure of belonging

2.2.  Social Intelligence

2.3. Basic workshop facilitation skills

2.4. Negotiation and conflict management skills

2.5. Risk management through Social Engagement Facilitation

Day 3 


By the end of the course participants should:

  • Knowledge of how to conduct Social Dialogues
  • Have capacity to develop and run own SEF practice
  • Know how to effectively engage social partners
  • Be able t
  • Be able to work with various social partners to develop Social Engagement Strategies and MOUs

3. Themes

3.1. The Art of Conversation (Using six conversations to conduct community dialogues)

3.2. Developing your own SEF practice as a social entrepreneur 

3.3. How to develop MOUs and clients Social Engagement Strategies

3.3. Existing opportunities for social engagement facilitators

3.5. How to develop a social engagement Strategy for your client.

3.6. Working with and through ASEFSA.

3.7. Course evaluation

3.8. Certification

3.9. Closure